Contact Boho Casino

For help with your Boho Casino account, email support@bohocasino.best. Our support team can assist with common questions about using the website and your player account. Please provide enough information for us to understand your request and respond as efficiently as possible.

Boho Casino operates under licences issued by the Comoros Autonomous Island of Anjouan (ALSI-202509073-FI2) and the Tobique Gaming Commission in New Brunswick (licence 0000064), with random number generation certified by iTech Labs.

How to get in touch

The best way to contact us is by email at support@bohocasino.best. When sending a message, include the email address registered to your account or your account username, together with a short description of the issue. If relevant, attach clear screenshots showing the error or problem. Do not include your password, full payment card details or other sensitive security information.

Providing accurate information can help the support team locate the right account and understand what assistance may be needed. Messages are usually answered within 24 hours, although response times can vary depending on the nature and volume of enquiries.

Common reasons to contact support

Account access, profile or verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms
Technical problems, errors or website access issues
Requests relating to responsible gambling, account restrictions or taking a break

For account-related enquiries, please contact us from the email address registered to your account where possible. This may help with account security and allow the team to review your request appropriately. If your issue concerns responsible gambling, state this clearly in your message so it can be directed to the appropriate support process.