Responsible Gaming

Online gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment, and outcomes are determined by chance or by the rules of the game. Past results do not predict future results. You should only gamble with money you can afford to lose, after essential expenses and financial commitments have been covered.

Responsible gaming means staying in control of how often you play, how long you play and how much you spend. It also means accepting that losses are part of gambling and should not be chased. Never treat gambling as employment, an investment or a reliable source of income.

Before you play

• Decide how much money and time you are comfortable spending before starting.
• Set a budget based only on disposable income, never rent, bills, savings or borrowed money.
• Make sure you understand the game rules, odds and any applicable terms before placing a bet.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Consider whether gambling could affect your family, work, study or other responsibilities.
• Remember that no system, strategy or pattern can guarantee a win.

While you play

• Take regular breaks and avoid playing for longer than planned.
• Keep track of your deposits, bets, wins and losses rather than relying on memory.
• Do not increase your stakes to try to recover losses.
• Do not borrow money, sell possessions or use credit to continue gambling.
• Keep gambling separate from essential spending and other financial commitments.
• Stop playing when your time or spending limit has been reached.

Boho Casino may make account and gaming controls available to help you manage your activity. Depending on the feature, these controls may allow you to set limits on deposits, wagers, losses, playing time or sessions. A limit can help you plan your activity before you begin and can make it easier to maintain a personal budget.

You should choose limits carefully and review them regularly. Some changes may take effect immediately, while reductions or increases may be subject to applicable rules, processing periods or other safeguards. A limit is not a substitute for personal responsibility, and you should stop playing if gambling no longer feels enjoyable or controlled.

Taking a break

If you would like time away from gambling, consider using an available time-out or temporary account restriction. A break can help you reflect on your habits without the pressure to continue. During a break, avoid opening another account or using another person’s account to keep gambling. Account details and access must always remain personal and must not be shared.

Self-exclusion

If you feel unable to control your gambling, self-exclusion may be appropriate. Self-exclusion is a stronger restriction intended to prevent access for a chosen period or, where available, longer. Requesting self-exclusion should be treated seriously. Do not attempt to bypass it, and consider asking a trusted person to support you with your decision.

To request a limit, time-out or self-exclusion, use the responsible gaming or account support options available on the website. If you are already experiencing harm, do not wait for losses to increase before seeking help.

Gambling harm can affect anyone, including people who have gambled for a long time without difficulties. Problems may develop gradually, and it is not necessary to lose a particular amount of money before seeking support. The important question is whether gambling is having a negative effect on your wellbeing, finances, relationships or daily life.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back money after losing, often called chasing losses.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling frequently or planning your day around it.
• Hiding gambling activity, losses or account information from family and friends.
• Borrowing money, using credit or selling items to fund gambling.
• Missing work, study, appointments or family commitments because of gambling.
• Arguing with people close to you about gambling or money.
• Feeling guilt, shame, stress or low mood after playing.
• Trying to stop or cut back but being unable to do so.

If any of these signs apply to you, stop and consider taking a break or using self-exclusion. Speak with someone you trust and seek professional guidance. A confidential conversation with a qualified support service can help you understand what is happening and decide on practical next steps.

If gambling has contributed to serious financial pressure, consider contacting a free financial counselling service in Australia. A financial counsellor can help you review your situation, understand your options and plan how to manage debts or essential expenses. Do not gamble in an attempt to resolve financial difficulties.

Gambling is an adult activity. You must meet the applicable minimum age requirements before creating or using an account. Boho Casino does not permit people under the required age to gamble. Do not allow children or other unauthorised people to access your account, payment methods or gambling devices.

Keep your login details private and use appropriate device and account security. If you believe another person has accessed your account, contact the available support channel promptly and change your password. Never ask another person to gamble on your behalf or use another person’s account.

Getting help

If you are concerned about your own gambling, or someone else’s gambling, support is available in Australia through gambling help services, health professionals, financial counsellors and trusted community organisations. These services can provide confidential information, practical strategies and referrals suited to your circumstances.

You can also speak with a doctor, psychologist, counsellor or another qualified health professional. If you feel at immediate risk of harming yourself or someone else, contact emergency services or seek urgent assistance. Your safety comes first.

If you have questions about responsible gaming features or want to discuss an account restriction, use the support options shown on the Boho Casino website. We may ask questions to understand your circumstances and may apply appropriate safeguards in line with applicable requirements.

Responsible gaming is a shared responsibility. Set realistic limits, take regular breaks, be honest about your habits and ask for help early if gambling stops being fun or starts affecting your life.